|01/06/2021: Food and Nutrition Services Recipients to Receive Temporary 15% Increase in Benefits|
Today (Jan 5, 2021), the North Carolina Department of Health and Human Services announced that Food and Nutrition Services recipients will see a temporary increase in the amount of benefits they receive. This increase is part of the federal Emergency Coronavirus Relief Act of 2020.
“We know that COVID has created additional hardships and increased food insecurity for children and families,” said David Locklear, Deputy Director for Economic and Family Services. “We want to do everything possible to support North Carolinians who need help buying food, and increasing benefits for hundreds of thousands of families will be instrumental in meeting that need.”
The maximum benefit amount for households receiving FNS will increase by 15% until June 30, 2021. This increase will end on June 30, 2021, when benefit amounts will return to their current levels.
Recipients can find out the amount of their benefits by using one of the methods below.
1. Visit www.ebtedge.com. Click on “More Information” under “EBT Cardholder.” You will be prompted to login and/or register your account.
2. Download the ebtEDGE mobile app. The app is available as a free download on the Apple Store and Google Play.
3. Call 1-888-622-7328 on the day you normally receive benefits.
Food and Nutrition Services is a food assistance program that provides help buying food for low-income families. Benefits are issued via Electronic Benefit Transfer cards (EBT cards). For more information about FNS, visit https://www.ncdhhs.gov/assistance/low-income-services/food-nutrition-services-food-stamps.
People can apply for FNS in English or Spanish online with ePASS, by filling out a paper application and mailing it to or dropping it off at their county Department of Social Services office or applying in person at their county DSS office.
For more information visit: https://www.ncdhhs.gov/news/press-releases/food-and-nutrition-services-recipients-receive-temporary-15-increase-benefits
10/09/2020: Free Meals for Kids Extended through June 30, 2021
U.S. Secretary of Agriculture Sonny Perdue announced today that the U.S. Department of Agriculture (USDA) is extending flexibilities to allow free meals to continue to be available to all children throughout the entire 2020-2021 school year. This unprecedented move is part of USDA’s unwavering commitment to ensuring all children across America have access to nutritious food as the nation recovers from the COVID-19 pandemic.
“As our nation recovers and reopens, we want to ensure that children continue to receive the nutritious breakfasts and lunches they count on during the school year wherever they are and however they are learning,” said Secretary Perdue. “We are grateful for the heroic efforts by our school food service professionals who are consistently serving healthy meals to kids during these trying times, and we know they need maximum flexibility right now. I appreciate President Trump for his unwavering commitment to ensuring kids receive the food they need during this pandemic and for supporting USDA in continuing to provide these unprecedented flexibilities.”
“Northeastern School District has implemented the USDA waiver to offer all students free meals utilizing the SSO program. We have been able to offer free meals to all students in-person (Brick & Mortar) and through Curbside pick-up for virtual students. I am extremely proud of my staff and their flexibility to do their best to keep school meals as normal as possible during a pandemic. The Child Nutrition Staff have wanted to continue hot meals for students and wanted to offer their favorite meal choices,” said Kimberly Alessandroni, Director of Child Nutrition Services, Northeastern School District.
“These waiver extensions are great news for America’s students and the school nutrition professionals working so hard to support them throughout this pandemic,” said School Nutrition Association President Reggie Ross, SNS. “Families struggling to make ends meet can be assured that their students will have access to healthy school meals, whether they are learning at home or in school. School meal programs can remain focused on safely meeting nutritional needs of children in their communities without having to worry about burdensome regulations. The School Nutrition Association appreciates USDA’s ongoing efforts to address the many challenges our members have faced while working on the frontlines to feed hungry children.”
USDA previously extended child nutrition waivers through December 2020 based upon available funding at the time. The flexibilities extended today will allow schools and other local program operators to continue to leverage the Summer Food Service Program (SFSP) and the Seamless Summer Option (SSO) to provide no cost meals to all children, available at over 90,000 sites across the country, through June 30, 2021.
USDA understands a one-size-fits-all approach is not an effective way to feed children, particularly during the current challenges facing our country. USDA can extend these waivers due to language in the continuing resolution signed into law by President Trump last week.
USDA is extending waivers through June 30, 2021, that:
Allow SFSP and SSO meals to be served in all areas and at no cost;
Permit meals to be served outside of the typically required group settings and meal times;
Waive meal pattern requirements, as necessary; and
Allow parents and guardians to pick-up meals for their children.
These program flexibilities allow schools and local program operators to operate a meal service model that best meets their community’s unique needs, while keeping kids and staff safe. Additional flexibilities are being granted on a state-by-state basis, as required by law, to facilitate a wide range of meal service options and accommodate other operational needs.
Early in the pandemic, USDA adapted its summer feeding site finder to ensure parents and children would be able to easily locate sites that were providing meal service. With this new announcement, the Meals for Kids interactive site finder will continue to collect data, voluntarily provided by USDA’s state agency partners, about operating sites including location, meal service times, and additional information.
For more information visit: https://www.fns.usda.gov/news-item/usda-040120
09/25/2020: Pandemic EBT (P-EBT) Fall 2020 Update
P-EBT benefits have been issued to qualifying children. Eligible students must have attended five (5) consecutive days of virtual learning from August 17th-September 30th and normally be on free or reduced lunch. For additional requirements, please visit the links below.
NC Pandemic Electronic Benefits (P-EBT) Information for Fall 2020
Pandemic EBT FAQ’s
School District Eligibility
09/10/2020: FRAUD ALERT: USDA Warns of Text Message Scam Targeting SNAP Recipients
WASHINGTON, September 10, 2020 – USDA issued the following notice today to protect SNAP participants, after receiving reports of several possible SNAP Fraud attempts:
Be aware of a scam using texting to obtain your personal information. The text might say you were chosen to receive food stamps or SNAP. If you do not know if a request for information about SNAP is real or not, contact your local SNAP office.
Never share personal information with individuals or organizations that you do not know. Personal information includes your social security number, bank information, or SNAP electronic benefits transfer card or PIN number.
If you think the text is a scam, do not reply at all. Just delete.
If SNAP participants are unsure if a request for information is legitimate, USDA advises they contact their local SNAP office. If they do not know their local SNAP office, participants should contact their state agency. State contact information is available at https://www.fns.usda.gov/snap/state-directory.
To stay on top of potential scams, please visit USDA’s SNAP scam alert webpage at https://www.fns.usda.gov/snap/scam-alerts.
If you believe you are the victim of identity theft, contact your local police department regarding procedures for filing a report. You may also file a consumer complaint online with the Federal Trade Commission (FTC) at https://www.ftc.gov. FTC is the federal agency responsible for protecting consumers from identity theft scams.
USDA’s Food and Nutrition Service (FNS) administers 15 nutrition assistance programs that leverage American’s agricultural abundance to ensure children and low-income individuals and families have nutritious food to eat. FNS also co-develops the Dietary Guidelines for Americans, which provide science-based nutrition recommendations and serve as the cornerstone of federal nutrition policy.
For more information, please see the link below:
8/31/2020: USDA Extends Free Meals for Kids Through December 31, 2020
Summer meal programs can continue operating as funding allows
(Washington, DC, August 31, 2020) – Today, U.S. Secretary of Agriculture Sonny Perdue announced the U.S. Department of Agriculture (USDA) will extend several flexibilities through as late as December 31, 2020. The flexibilities allow summer meal program operators to continue serving free meals to all children into the fall months. This unprecedented move will help ensure – no matter what the situation is on-the-ground – children have access to nutritious food as the country recovers from the COVID-19 pandemic. USDA has been and continues to be committed to using the Congressionally appropriated funding that has been made available.
“As our nation reopens and people return to work, it remains critical our children continue to receive safe, healthy, and nutritious food. During the COVID-19 pandemic, USDA has provided an unprecedented amount of flexibilities to help schools feed kids through the school meal programs, and today, we are also extending summer meal program flexibilities for as long as we can, legally and financially,” said Secretary Perdue. “We appreciate the incredible efforts by our school foodservice professionals year in and year out, but this year we have an unprecedented situation. This extension of summer program authority will employ summer program sponsors to ensure meals are reaching all children – whether they are learning in the classroom or virtually – so they are fed and ready to learn, even in new and ever-changing learning environments.”
“School Nutrition Association greatly appreciates USDA addressing the critical challenges shared by our members serving students on the frontlines these first weeks of school. These waivers will allow school nutrition professionals to focus on nourishing hungry children for success, rather than scrambling to process paperwork and verify eligibility in the midst of a pandemic.” said School Nutrition Association (SNA) President Reggie Ross, SNS. “We look forward to continuing our dialogue with USDA to ensure school meal programs are equipped to meet the future needs of America’s students.”
“Today’s announcement brings a huge relief to our school meal program and the community we serve,” said Lindsay Aguilar, RD, SNS, Director of Food Services for Tucson Unified School District, AZ. “Many of our families who might not qualify for free meals are still going through a tough time and are worried about how to keep food on the table. Now their children will have one less thing to worry about as they adjust to evolving in-school and remote learning scenarios. These waivers also eliminate a massive administrative burden for our school nutrition staff, allowing them to focus on feeding children.”
“These waivers will ensure every hungry child in the city of Cleveland has access to healthy school meals, while eliminating the burdensome, time consuming process of verifying and documenting enrollment,” said Chris Burkhardt, SNS, Executive Director of School Nutrition for Cleveland Metropolitan School District, OH. “Our school nutrition team had to develop and implement a bar code verification system this fall that has greatly complicated and slowed service. With these waivers, we’ll be able to speed up meal distribution for the safety of staff and families and ensure no student is denied access to healthy meals.”
USDA’s Food and Nutrition Service (FNS) is extending a suite of nationwide waivers for the Summer Food Service Program (SFSP) and Seamless Summer Option (SSO) through the end of 2020, or until available funding runs out. This includes:
Allowing SFSP and SSO meals to be served in all areas and at no cost;
Permitting meals to be served outside of the typically-required group settings and meal times; Waiving meal pattern requirements as necessary; and allowing parents and guardians to pick-up meals for their children.
Collectively, these flexibilities ensure meal options for children continue to be available so children can access meals under all circumstances. USDA is taking this unprecedented action to respond to the needs of its stakeholders, who have shared concerns about continuing to reach those in need without enlisting the help of traditional summer sites located throughout communities across the US. While there have been some well-meaning people asking USDA to fund this through the entire 2020-2021 school year, we are obligated to not spend more than is appropriated by Congress.
Importantly, the summer meal program waiver extensions announced today are based on current data estimations. Over the past six months, partners across the country have stood up nearly 80,000 sites, handing out meals at a higher reimbursement rate than the traditional school year program. USDA has continuously recalculated remaining appropriated funds to determine how far we may be able to provide waivers into the future, as Congress did not authorize enough funding for the entire 2020-2021 school year. Reporting activities are delayed due to States responding to the pandemic; however based upon the April data we currently have available, FNS projects that it could offer this extension, contingent on funding, for the remaining months of 2020. USDA will continue to actively monitor this rapidly evolving situation and continue to keep Congress informed of our current abilities and limitations.
Since the start of the public health emergency, FNS has been maximizing existing program services and flexibilities to ensure those in need have access to food through our 15 federal nutrition assistance programs. To date, USDA has provided more than 3,000 flexibilities across these programs. USDA has also leveraged new and innovative approaches to feeding kids, including a public-private partnership that provided nearly 40 million meals directly to the doorsteps of low-income rural children. For more information on FNS’ response to COVID-19, visit fns.usda.gov/coronavirus.
6/23/2020: NCDHHS E-pass Update
Please see this update from NC DHHS Human Services. This week, NCDHHS is launching an improved, mobile-friendly online application for Medicaid and Food and Nutrition Services that will help support social distancing and beneficiary applications from home during the COVID-19 pandemic. North Carolina’s online application portal, ePASS, has been improved with new and updated features that will provide an easier user experience with specific enhancements to be more mobile-friendly.
Updated features include:
• Improved look and feel making navigation easier on mobile devices
• Fewer questions and enabling applicants to only answer questions applicable to them
• Personalized dashboards with important account information and notifications
• Guidance placed throughout the site based on frequently asked questions
• Ability to attach documents easily
• Links to relevant program information
• Links to paper applications and voter registration
The new initiative provides an experience that is streamlined, mobile-friendly and easier for the user. These changes do not impact any previously submitted application. Any questions about existing applications will still be directed to the County DSS offices.
5/18/2020: NCDHHS Updates
1. One-time benefit of $265 for each eligible child in an active Work First Cash Assistance (TANF) household will be issued via EBT card on May 22 and via direct deposit on May 25.
2. One-time supplement to help any approved Low Income Energy Assistance Program (LIEAP) household pay their heating bills. Payments must be processed before May 29. These supplements will be used as a benefit and credit to individual family’s energy accounts.
3. Will P-EBT disbursements show in NC FAST?
P-EBT disbursements for both Non-FNS and FNS recipients will only show in EBT edge. The P-EBT benefits are not typical FNS payments and will not be recorded in NC FAST.
Visit the NCDHHS website for more information and to view the full document.
5/6/2020: June FNS Certifications extended
The Department plans to extend the Food and Nutrition Services (FNS) certification periods for all FNS cases that have certification periods ending June 30, 2020, with the exception of Simplified Nutritional Assistance Program (SNAP) cases on May 16, 2020.
6-month certification cases:
Recertification cases with certification periods ending June 30, 2020 will be extended – July 2020 to December 2020.
12-month certification cases:
Recertification cases with certification periods ending June 30, 2020 will be extended – July 2020 to June 2021.
SNAP Online: NC has been approved to purchase eligible food items online using SNAP benefits and maintain self-quarantine and engage in social distancing. Currently, the only retailers approved by USDA to allow online purchasing are Amazon and Walmart in conjunction NC vendor FIS.
Eligible Purchases: The same guidelines will apply to online purchases as in-store purchases.
Online Purchase Effective Date.This will be effective May 7, 2020 for all current FNS households.
Note: Acceptance of online EBT purchases will not be limited to the COVID-19 pandemic and will continue after the pandemic has ended for those retailers that have been approved.
5/6/2020: North Carolina Pandemic Electronic Benefit Transfer Program UPDATE
The information below was updated as of 5/1.
What if the family has more questions or needs additional resource information?
North Carolinians can call 2-1-1 or 888-892-1162, 24 hours a day to speak to an NC 211 call specialist. NC 211 has up-to-date resources and information to help people through these difficult times. NC 211 will link callers to resources such as food pantries and distributions, state government resources, mental health and healthcare assistance, general information on COVID 19, and current information on closures and government notices. Calls to 211 are free and confidential and the service is available in most languages. The NC 211 resource database
can also be searched on-line at www.nc211.org.
Visit the NCDHHS website for more information and to view the full document.
4/29/2020: North Carolina Pandemic Electronic Benefit Transfer Program UPDATE
As previously reported, North Carolina has been approved for the Pandemic Electronic Benefit Transfer (P-EBT) program. This program intends to provide extra help buying groceries for the families whose children normally receive free and reduced lunch at school.
The P-EBT supplement will be deposited in two installments and similar to typical SNAP benefits, unused benefits will roll over from month to month for up to one year (365 days).
Please see the list of Frequently Asked Questions from NCDHHS for more information.
4/21/2020: North Carolina Pandemic Electronic Benefit Transfer Program
[Mandy Cohen, DHHS Secretary] Cohen also announced the Pandemic Electronic Benefit Transfer program, known as P-EBT, a federal program that will give North Carolina families who receive free or reduced lunch at school an additional $250 per child applied to EBT cards. This will give those families a way to feed children who normally eat breakfast and/or lunch at school, Cohen said in a press conference. Cohen said that families do not need to apply for the program, and those eligible will begin receiving it in the coming weeks. It will be paid in two installments, and possibly an additional benefit if statewide schools are closed beyond May 15. The benefit can be used to buy food at most major grocery stores that already accept EBT. There are more than 800,000 children in North Carolina who normally receive free and reduced lunch at school.
4/17/2020: DC and North Carolina Added to Innovative SNAP Online Pilot Program
USDA is expanding access to innovative online food purchase program
(Washington, D.C., April 17, 2020) – U.S. Secretary of Agriculture Sonny Perdue today announced approval of the District of Columbia (DC) and North Carolina’s requests to provide online purchasing of food to Supplemental Nutrition Assistance Program (SNAP) Households. This approval will allow the State and Federal District to expedite the implementation of online purchasing with currently authorized SNAP online retailers with a target start date to be announced at a later time. DC’s SNAP participation is over 100,000 individuals, more than 66,000 households, and totals nearly $200 million annually in federal funding.
North Carolina’s SNAP participation is over 1.2 million individuals, almost 600,000 households, and totals nearly $1.7 billion annually in federal funding. This announcement further demonstrates President Trump’s whole of America approach to fighting the coronavirus pandemic by ensuring those affected are fed.
The SNAP online pilot is currently operational in Alabama, Iowa, Nebraska, New York, Oregon, and Washington State. Nebraska joined the pilot on April 1, 2020. The authorized retailers working with all pilot states are Amazon and Walmart, while Wrights Market and ShopRite are working with Alabama and New York respectively. On April 8, it was announced that Arizona and California would be joining, and on April 11 announced Florida and Idaho.
Though the U.S. Department of Agriculture (USDA) Food and Nutrition Service (FNS) is receiving interest to expand the SNAP online pilot program, the responsibility is on state agencies, their third-party processor, and any retailers who wish to participate. To ease the process, FNS put together a simplified template for states who wish to enter the online pilot which is provided as an attachment to this letter.
USDA continues to provide significant technical assistance to interested states to ensure that plans are thorough and appropriate preliminary testing is conducted. If not done properly and judiciously, there is a risk to the State’s entire benefit system. Each State, its EBT processor and retailers present their own mix of challenges so FNS is providing customer service based on each of their specific needs.
FNS will continue to work with interested states in advancing their participation in this pilot. Until States are prepared to operate the pilot, USDA recommends States utilize other options that retailers may already provide, such as Pay at Pick-up (also known as “Click and Collect”), where SNAP cardholders can shop online and then pay for their purchase using their EBT card at pick-up. Grocery pickup is already an option that these retailers offer beyond SNAP so they are already thinking through how they can provide a safe environment to do so with the growing concerns around social distancing.
During these challenging times, FNS is working hand-in-hand with state program leadership, to provide support and guidance to adapt to the challenges of this public health emergency. USDA intends to use available program flexibilities and contingencies to continue to serve our program participants. For up to date information and to learn more about flexibilities being used in FNS nutrition programs, please visit the FNS website.
4/16/2020: Wake County COVID-19 Resources
Click here for resources in Wake County. These resources continue to change daily. Check back for more updates.
4/13/2020: Find Emergency Meals for Kids and Teens
USDA Food and Nutrition Service has begun granting waivers that allow states approved for non-congregate feeding, greater flexibilities which allow parents and/or guardians to pick up meals for their children, without the student needing to be present. This waiver is effective immediately, and remains in effect through June 30, 2020, or until expiration of the federally declared public health emergency, whichever is earlier.
Online Mapping Tool to Find Feeding Sites: Parents with kids and teens 18 years old and under can use our Meals 4 Kids mapping tool to find sites near them where they can pick up free nutritious meals and snacks. To maintain social distancing, kids and teens may take their meal home to eat. Simply type in your address and find results. *As of April 10, 2020, the map contains information on around 27,000 feeding sites from 30 states including: AK, AL, AR, AZ, CA, FL, GA, HI, IA, IL, IN, KS, KY, MD, MS, NC, ND, NE, NH, NM, NV, OH, OK, OR, TN, TX, VA, VT, WA and WI. www.fns.usda.gov/meals4kids
During this national emergency, many schools have unexpectedly closed due to health concerns related to COVID-19. Usually, the rules require that children gather and eat their meals on site. However, due to the exceptional circumstances of this public health emergency and the need for social distancing, USDA established a nationwide waiver to remove the requirement that children eat at the sites in a group setting. Text ‘Food’ to 877-877 to Find Feeding Sites for Kids and TeensIn addition to USDA’s Meal For Kids online mapping tool, No Kid Hungry offers a national texting service that allows parents or students to find feeding sites near them by text.
How it works: Text ‘FOOD’ to 877-877 or ‘COMIDA’ to 877-877 for information in Spanish. User receives text back prompting them to enter a street address, city and state and/or zip code for their desired location. While the service is able to return results for inputs that include only city and state and/or zip code, including a full street address will return results that are more accurate. The service then texts back information about nearby meal sites, or information about how to access other food resources if no sites are operating in the vicinity.
Call National Hunger Hotline Call the USDA National Hunger Hotline at 1-866-348-6479, Monday-Friday, 7:00 am – 10:00 pm EST for help locating local feeding sites, food banks, or food pantries.
FoodFinder AppFind emergency food locations by using the FoodFinder online tool or mobile app: https://foodfinder.us/about-us
Find Updates On USDA’s FNS Response to COVID-19. USDA intends to use all available program flexibilities and contingencies to serve our program participants across our 15 nutrition programs. We have already begun to issue waivers to ease program operations and protect the health of participants. For all the latest information on our programs during this national emergency visit: www.fns.usda.gov/disaster/pandemic/covid-19
!!NCDHHS has announced the following!!:
4/3/2020: USDA Announces Online Tool to Help Families Find Meals for Kids During COVID-19 Emergency
|Interactive map finds free meals during school closures. WASHINGTON, April 3, 2020 –|
The “Meals for Kids” interactive map directs people to local sites where kids can get free meals. The site finder currently lists more than 20,000 meal sites from 23 states, and more sites will be added as states submit data each week. The map is available in both English and Spanish at www.fns.usda.gov/meals4kids. The U.S. Department of Agriculture (USDA) today announced the launch of an online tool – the “Meals for Kids” Site Finder – to help families find meals for children while schools are closed during the coronavirus pandemic. This is the latest in a series of swift actions USDA has taken to keep children and low-income individuals fed during the ongoing health crisis.
“The Trump Administration is committed to ensuring that America’s children get the nutrition they need during this difficult time. Given that millions of kids rely on school meals as their main source of nutrition, ‘Meals for Kids’ will be an invaluable resource to keep kids fed and healthy,” said USDA Deputy Under Secretary for Food, Nutrition, and Consumer Services Brandon Lipps. “Public-private partnerships can be a powerful tool in maximizing the reach of our programs. We’re committed to exploring all innovative solutions that make it easier for children to get the food they need.” USDA is also making the data available to developers, to incorporate in other applications. For example, Food Finder and Nutrislice, have both developed innovative solutions to increase nationwide access to these critical free meals. Food Finder will display USDA’s Meals for Kids locations on their web and mobile app, while Nutrislice is offering their mobile ordering and meal locator solutions for free to hundreds of schools nationwide.
Recently, USDA has announced a collaboration with Baylor University and other private partners to deliver nearly 1,000,000 meals per week to children in rural communities. We are excited to update that our partners got the first boxes out and students are getting meals for the coming week. Since the outset of the coronavirus outbreak, USDA has provided states with broad flexibilities to ensure the continuation of meal service during COVID-19 related school closures. These actions include: Granting nationwide waivers allowing parents to pick-up meals for their kids in all states; Allowing states to operate meal sites that are open to all children, in all areas, including those that are not low-income (i.e. where less than 50% of children receive free or reduced-price meals); Delaying administrative deadlines associated with the Community Eligibility Provision and other monitoring and reporting requirements to ease burdens on schools that are currently closed due to COVID-19; Making it easier for sites to provide multiple meals at once by waiving meal times requirements; and Waiving requirement that afterschool meals and snacks served through certain programs include educational activities, in order to minimize exposure to the coronavirus.
As a reminder to all Americans, the USDA National Hunger Hotline remains a helpful resource for people seeking food assistance. The hotline, operated by Hunger Free America, can be reached Monday through Friday between 7 a.m. to 10 p.m. ET. at 1-866-3-HUNGRY (1-866-348-6479) or 1-877-8-HAMBRE (1-877-842-6273) (for Spanish). To learn more about FNS’s response to COVID-19, visit www.fns.usda.gov/coronavirus and follow us on Twitter at @USDANutrition. USDA’s Food and Nutrition Service (FNS) administers 15 nutrition assistance programs that leverage American’s agricultural abundance to ensure children and low-income individuals and families have nutritious food to eat. FNS also co-develops the Dietary Guidelines for Americans, which provide science-based nutrition recommendations and serve as the cornerstone of federal nutrition policy.
4/1/2020: NC has been granted a waiver to issue supplemental benefits.
Effective April 1, 2020 automated supplements will be issued for March 2020 and April 2020 to all active FNS recipients in North Carolina up to the maximum allotment for their household size using the following guidelines:
3/31/2020: While More In My Basket focuses on food security and assisting likely-eligible people to access SNAP benefits, we realize that being food secure is related to housing status and having utilities to prepare food. As a result, we are pleased to share Governor Roy Cooper’s Executive Order #124:
|Governor Cooper Signs Executive Order to Prohibit Utility Disconnections in the Wake of COVID-19 |
Executive Order No. 124 can be read HERE
|RALEIGH: Governor Roy Cooper today announced another step to help families by prohibiting utilities from disconnecting people who are unable to pay during this pandemic. Today’s Order applies to electric, gas, water and wastewater services for the next 60 days. The Order directs utilities to give residential customers at least six months to pay outstanding bills and prohibits them from collecting fees, penalties or interest for late payment. Telecommunication companies that provide phone, cable and internet services are strongly urged to follow these same rules. |
“This action is particularly important since tomorrow is the first of the month, and I know that’s a date many families fear when they can’t make ends meet,” said Governor Cooper. “These protections will help families stay in their homes and keep vital services like electricity, water, and communications going as we Stay at Home.” Additionally, the Order encourages banks not to charge customers for overdraft fees, late fees and other penalties. Landlords are strongly encouraged in the Order to follow the spirit of Chief Justice Cheri Beasley’s Order and delay any evictions that are already entered in the court system.
Governor Cooper was joined by Attorney General Josh Stein to announce the order and he thanked companies that have already voluntarily announced policies to prevent shutoffs, including Duke Energy, Dominion Energy, AT&T, and local electric co-ops, among many others. Today’s Order follows the Governor’s Stay At Home order, which is in effect until April 29. The Council of State concurred with the Order today.
Read the full Order here. Read an FAQ about the Order here. The NC Department of Revenue also announced expanded tax relief measures today, waiving penalties for late filing or payments of multiple state tax categories. Learn more about this tax relief here. Make sure the information you are getting about COVID-19 is coming directly from reliable sources like the CDC and NCDHHS.
For more information, please visit the CDC’s website at www.cdc.gov/coronavirus and NCDHHS’ website at www.ncdhhs.gov/coronavirus, which includes daily updates on positive COVID-19 test results in North Carolina.
3/31/2020: NC Restaurants Feeding Kids Initiative Announcement: Are you a restaurant, catering company or foodservice operation interested in helping feed kids in need during COVID-19 school closures? Nearly 900,000 children in North Carolina rely on receiving breakfast, lunch and snacks from school five days a week. During this emergency closure, approved schools and community partners are serving needy kids and teens across the state and receiving reimbursement through the Summer Food Service Program (SFSP). Some schools and community partners operating through SFSP may experience difficulties with food supply and meal transportation. This is where you can step in! SFSP operators are allowed to contract with restaurants, caterers and foodservice operations to supply food for the kids in their community. The NC Department of Public Instruction is leading the NC Restaurants Feeding Kids Initiative to connect restaurants and foodservice operations with schools and community organizations to ensure no child goes hungry while school is out of session. Join a Zoom call on Friday, April 3 at 10:30 am to find out how you can help.
3/26/2020: COVID-19 orders and resources. Check to see your local DSS hours of operations. Please call prior to going as this information continues to change.
3/18/2020: “The Department plans to extend the Food and Nutrition Services (FNS) certification periods for all FNS cases that have certification periods ending March 31 or April 30, 2020, with the exception of Simplified Nutritional Assistance Program (SNAP) cases. Automatic extension will alleviate the need for FNS households to leave their homes to mail or deliver their recertification forms or to retrieve required verifications, reducing potential exposure to the COVID-19.”
For more information, please refer to the North Carolina Department of Social Services.